Sunday, June 11, 2017
What a waste!
I mentioned how they looked to the person at Customer Service, and was told that the problem had already been reported to the person in the Plants Department. In other words, Customer Service had done what they could.
When I went past the Plants Department, no one was to be found, so I carried on with filling my list, hoping the watering was in process.
Then, when I was ready to check out (always a joy, as there are never enough cashiers), I spotted the woman working at the Plants counter. When I mentioned the lettuces, she said she'd gone out and watered part of the batch, but hadn't been able to do the job properly as she had so many orders that needed filling in her role as the supermarket's florist. And of course, they were all 'rush' jobs. She looked frazzled and practically exhausted, and I understood that she was doing her best.
It's a case of not enough people being hired to do the work that's required.
As I was ready to leave the store, I found the person who was apparently in charge of running the store's front end. When I mentioned the lettuces to him, his unhelpful reply was, "I didn't know we had lettuces out there," and he seemed content to leave it that.
At $13.99 a basket, the pots of lettuce (three rows of about ten each) represented over $400 of food that was going to waste. And if the attitude of the person 'in charge' was any indication, it was $400 that didn't even matter. But I can't help thinking, the money that store is 'saving' by not hiring enough workers to look after things properly is money that's going to waste and not being 'saved' at all.